Return policy
Items bought from Scent Fushion can be returned within 14 days of receipt of shipment in most cases. The product must be in the same condition as you receive undamaged. You can take the product out of its packaging unless it is sealed. If you decide to return the items, let us know by filling the return form on our website or using the model withdrawal form below. You may also let us know that you want to return your order by sending an email to: info@scentfushion.com. Please note that you must 14 days of informing us.
Processing your return
After we receive your return shipment, we will inspect the returned items and start processing your refund. The money will be refunded to the original payment method you used during the purchase unless you prefer otherwise. The exchange for the same product will be within 5 days. You will have to cover the return shipping costs yourself. The costs will be an estimated maximum of $4. Returns are for the same item.
Non-returnable items
The following types of items cannot be returned: Products that have been custom-made according to specifications provided by the buyer. such as Designer Candles
Products that come sealed and which cannot be returned with a broken seal. Any item is free or on clearance.