How to Add Special Instructions to Your Order

Step 1: Go to the Cart Page

Add items to your cart:

  • Browse through our product collection and add the desired items to your cart by clicking the Add to Cart button.

View your cart:

  • Once your items are added to the cart, click on the Cart icon at the top-right corner of the page to view your cart.

Step 2: Review Your Cart

After adding your special instructions, double-check the rest of your order, including:

  • Item quantities
  • Shipping options
  • Discounts or promo codes

Once everything looks correct, click the Proceed to Checkout button.


Step 3: Complete Your Checkout

Enter shipping and payment information:

  • Fill in your shipping address and payment details.

Review your order:

  • On the final confirmation page, ensure that your special instructions are still visible and correct.

Place your order:

  • When you’re ready, click the Complete Order or Place Order button to submit your purchase.

Step 4: Need to Add Special Instructions to Your Order?

If you'd like to add a special message, delivery preferences, or custom requests to your order, please email us directly at Scent Fushion Email before placing your order.

Important Notes:

  • We are unable to accept special instructions through the cart or checkout process.
  • Please include your order number and specific instructions in your email.
  • Our customer service team will review your request and respond promptly.

For urgent requests or further assistance, feel free to reach out to us through our Contact Us Support Page.


Step 5: Confirmation and Tracking

After placing your order, you will receive a confirmation email that includes the details of your purchase, along with any special instructions you provided.

Once your order is shipped, you’ll receive a shipping confirmation email with tracking information to monitor your delivery.


Additional Notes

Can I add special instructions after placing an order?

  • If you need to make changes to your special instructions after the order is placed, please contact our customer service team as soon as possible via the Contact Us for assistance page. We’ll do our best to accommodate your request if the order hasn’t been processed yet.

Are special instructions guaranteed?

  • While we strive to meet all special requests, please note that some instructions (e.g., specific delivery times) may not always be possible due to carrier limitations.

If you have any questions about adding special instructions to your order, please don't hesitate to contact our support team via the Contact Support for further assistance page.