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Get in Touch with Scent Fushion Candles

At Scent Fushion Candles, we’re passionate about providing luxurious, handcrafted candles and exceptional customer service. Whether you need help with an order, have questions about our candles, or just want to share feedback, we’re here to assist you. We’d love to hear from you!

How to Contact Us

We make it easy for you to reach out to us. You can get in touch via the contact form below, email, or phone. We aim to respond to all inquiries within 24 to 48 hours.

  • Email: For general questions or assistance, email us at info@scentfushion.com.
  • Phone: Call us at (304) 919-1424 during our business hours (Monday – Friday, 9 AM – 5 PM).

    Frequently Asked Questions (FAQs)

    1. How long will it take to receive my order?
    We process orders within 2 business days, and shipping within the U.S. typically takes 3-5 business days. International orders may take 7-14 days.

    2. What is your return policy?
    We offer a 30-day return policy. If you’re not satisfied with your purchase, contact us, and we’ll guide you through the return process. Please note that products must be unused and in their original packaging.

    3. How do I care for my candles?
    To get the best burn, trim the wick to ¼ inch before lighting and allow the candle to burn until the entire surface has melted. Always burn on a heat-resistant surface and away from drafts.

    4. Are your candles eco-friendly?
    Yes! Our candles are made from 100% natural soy wax and feature lead-free cotton wicks. We’re committed to creating eco-conscious, high-quality products.

    5. Can I customize my order?
    We offer custom orders for special occasions like weddings, birthdays, or corporate gifts. Contact us to discuss your specific requirements.

    For more answers, check out our complete FAQ page.

    Our Story: The Heart Behind Scent Fushion Candles

    Scent Fushion Candles was founded out of a love for crafting beautiful, sustainable candles. Our founder, Johnathan Lee Smith, started experimenting with candle-making in his home, driven by a desire to produce eco-friendly, luxury candles that transform spaces through scent.

    Today, every candle is still hand-poured with love and care using 100% natural soy wax, sourced responsibly. Our mission is to offer products that aren’t just decorative but also evoke emotion and warmth. We’re proud to create candles that are good for both you and the environment.

    Product Descriptions: Our Candle-Making Process

    Each Scent Fushion Candle is crafted with attention to detail using the finest ingredients:

    • Natural Soy Wax: Our candles are made with 100% natural soy wax, which is biodegradable, eco-friendly, and burns cleaner than traditional paraffin wax.
    • Lead-Free Cotton Wicks: We use natural cotton wicks for a cleaner, safer burn.
    • Phthalate-Free Fragrance Oils: Only premium, phthalate-free oils are used to create long-lasting, sophisticated scents.

    We pour our candles in small batches to ensure consistent quality, from the smooth wax finish to the even distribution of fragrance.

    Customer Testimonials: What Our Customers Are Saying

    Here’s what some of our happy customers have to say:

    "I love Scent Fushion Candles! The scents are heavenly and long-lasting. Plus, it feels great knowing they’re eco-friendly."
    Sarah J.

    "I bought a set for my sister’s birthday, and she was thrilled! The packaging was beautiful, and the scent was amazing even before lighting the candle!"
    Emily R.

    "Scent Fushion Candles are my go-to gifts for the holidays. The Winter Wonderland collection is especially wonderful!"
    Michael L.

    Connect with Us on Social Media

    Stay up to date with the latest from Scent Fushion Candles by following us on social media. Be the first to know about new product releases, seasonal promotions, and behind-the-scenes content!

    Upcoming Events & Promotions

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    Thank you for choosing Scent Fushion Candles. We look forward to creating a warm, inviting atmosphere in your home with our hand-poured, luxurious candles!

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