FAQ

Quick Answers to Common Customer Service Concerns:

  • How can I check the status of my order?
    You can easily track your order by logging into your account and checking the "Order Status" section.

  • Do you accept international orders?
    Currently, we only ship online orders to US addresses. We’re sorry for any inconvenience.

  • How do I unsubscribe from your emails?
    You can unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any of our emails.

  • How can I receive Scent Fushion samples?
    We include complimentary tart samples of various scents with every order, so you can explore new fragrances.

  • Is my information shared with anyone?
    Your privacy is important to us. We do not share your personal information with third parties without your explicit consent. For more details, please see our Privacy Policy.

  • What is your return/exchange policy?
    If you're not satisfied with your purchase, please refer to our Return Policy in your account to start the process.

  • Why was my favorite product discontinued, and what can I use now?
    Occasionally, products are discontinued. We’d be happy to recommend a similar scent or product—feel free to contact us for suggestions!

  • Where can I buy Scent Fushion products?
    You can shop directly on our website, scentfushion.com.

  • What should I do if I have a complaint?
    If you have any concerns or complaints, please visit our Contact Us section or email us directly.