Order Tracking

At Scent Fushion Candles, we want to ensure that your order arrives promptly and safely. With our easy-to-use order tracking system, you can follow the journey of your package from our warehouse to your doorstep. Simply enter your tracking number below to see the status of your shipment in real-time.

How to Track Your Order

  1. Check Your Shipping Confirmation Email
    Once your order has been processed and shipped, you’ll receive a confirmation email containing your unique tracking number. This number is your key to tracking your package. Keep it handy for quick access.

  2. Enter Your Tracking Number Below
    Input your tracking number in the field below and click Track Order to view the most up-to-date status of your shipment, including its current location and expected delivery date.

Track Your Order

If you have any questions or need further assistance, please contact our customer support team.

What to Expect from Your Shipment

At Scent Fushion Candles, we take great care to ensure that your order is packaged securely and shipped using reliable carriers. Depending on your location and shipping method, delivery times may vary. Here’s what you can generally expect:

  • Standard Shipping: 3-5 business days within the U.S.
  • Expedited Shipping: 1-3 business days.
  • International Shipping: 7-14 business days, depending on your country.

What If I Didn't Receive a Tracking Number?

If you haven't received a tracking number within 48 hours after placing your order, please check your spam/junk folder in case the confirmation email was filtered there. If you still can’t locate it, feel free to reach out to our Customer Support Team for assistance.

Frequently Asked Questions (FAQs)

  1. How long does it take to process my order?
    We process orders within 1-2 business days. After processing, your order will be shipped, and you will receive a tracking number via email.

  2. Can I track my international order?
    We currently do not accept international orders.

  3. My tracking status hasn’t updated, what should I do?
    Sometimes tracking information may take 24-48 hours to update. If you do not see any updates within this time, please contact our customer support team and we’ll look into it for you.

  4. What if my order is lost or delayed?
    If your package is delayed or lost, please contact us as soon as possible. We’ll work with the carrier to locate your package and ensure it reaches you safely.

Need More Help?

If you have any questions or need further assistance, our friendly Customer Support Team is here to help! Contact us via email at support@scentfushion.com or call us at (304) 919-1424. We’re available Monday through Friday, from 9 AM to 5 PM EST.